How Attune Aviation collects, uses, and protects your information across Canada and the United States.
Effective date: June 26, 2026
Attune Aviation Ltd. ("Attune Aviation," "we," "us," or "our") is a private jet charter brokerage with offices in Edmonton, Alberta and Scottsdale, Arizona. We arrange on-demand and empty-leg private aircraft charters by sourcing flights from a network of licensed, third-party aircraft operators, and we operate the membership platform Tappjet. This policy explains how we handle personal information when you visit attuneaviation.com (the "Site"), request a quote, subscribe to empty-leg alerts, or otherwise interact with us.
This policy applies to personal information we collect through the Site and our charter brokerage services in Canada and the United States. It does not govern the independent practices of the aircraft operators, partners, or third-party platforms (including Tappjet, which maintains its own privacy policy) that we may direct you to.
We may receive information from aircraft operators, partners, or service providers in connection with arranging and confirming your charter.
We rely on your consent, our legitimate business interests, and the performance of services you request as the bases for these uses, consistent with applicable Canadian and United States law.
We share personal information only as needed to provide our services:
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for money or other valuable consideration.
You can control cookies through your browser settings and may opt out of Google Analytics using Google's available tools. Disabling cookies may affect how parts of the Site function.
When you subscribe to empty-leg alerts or other emails, you can unsubscribe at any time using the link in each message or by contacting us. Messages relating to a charter you have specifically requested are transactional and may still be sent.
We operate in Canada and the United States, and your information may be stored or processed in either country, as well as by service providers located elsewhere. Where information is transferred across borders, we take steps to keep it protected in accordance with this policy and applicable law. Information held in or transferred to the United States may be subject to lawful access by United States authorities.
We retain personal information for as long as needed to fulfill the purposes described in this policy, to maintain business records, and to meet legal obligations, after which it is securely deleted or de-identified.
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You may request access to and correction of your personal information, and you may withdraw your consent to our use of it, subject to legal and contractual limits. If you have a concern we cannot resolve, you may contact the Office of the Privacy Commissioner of Canada.
Depending on your state of residence, you may have the right to know, access, correct, or delete the personal information we hold, to opt out of the "sale" or "sharing" of personal information (which we do not do), and to be free from discrimination for exercising your rights. To exercise any right, contact us using the details below; we will verify your request and respond within the timeframes required by applicable law.
The Site and our services are intended for adults and are not directed to children. We do not knowingly collect personal information from anyone under 18.
The Site may link to third-party websites and platforms, including Tappjet and aircraft operators. We are not responsible for their privacy practices and encourage you to review their policies.
We may update this policy from time to time. We will post the revised version here with a new effective date.
Attune Aviation Ltd.
Email: [email protected]
Toll-free: 1-877-212-5720
Offices: Edmonton, Alberta (Canada) and Scottsdale, Arizona (United States)